Does the luggage come with a power bank?

This vintage suitcase doesn't come with a power bank.

How to use the charging port outside the luggage?

1. Open the zippered side pocket and get the cable inside.

2. Charge with a power bank. (The USB input only works for USB output, the USB-C input only works for USB-C output)

3. Open the outside port, connect it to your phone with a cable.

How do I set the code when I first get it?

1. Rotate the dials to the currently used code (e.g., 0-0-0);

2. Keep pressing the unlock button while adjusting the code to the combination you preferred;

3. Release the unlock button, and your lock will be set to the new combination.

Why is there no zipper pull on the interior liner zipper of the suitcase?

The absence of zipper pulls on the interior of the luggage is a deliberate design choice.

This is to prevent any potential scratching or damage to your item.

If the luggage I received was damaged, who can I look for?

Every LuggeX luggage will go through strict quality inspection before shipping.

LuggeX claims to keep the luggage in repair for 3 years.

Please feel free to let us know and the related team will respond within 12 hours.