About shipping and packaging:
1. All products are overpacked with special air cushions to protect the products, and we will try our best to protect the integrity of the products.
2. We will ship on time (except for special circumstances: such as some major holidays).
3. Due to the special nature of long-distance transportation, some of the outer packaging may be damaged. This is not a defective product and does not affect the use.
4. If there is damage after receiving the goods, please contact us in time, we will try our best to meet your requirements.
5. Limited by regional time differences, you send any message with customer service we will reply within 24 hours.

Please note:
1. Color and size differences. Due to the difference of screen resolution, the real product may be slightly different from the picture, hope you can understand.
2. Please check the package before signing the receipt. If you find it damaged, you can refuse and contact us
3. Please make sure your order information and address are correct, otherwise the resulting cost of return or address change should be borne by the buyer.
4. Most of the products are free shipping, but in some countries/areas, you may need to pay some extra shipping cost. The general delivery time is 20-50 days. If you need faster shipping, please contact us.
5. Return Policy.
All returned items must be in their original condition. Buyer shall be responsible for the shipping cost of returned items.
6. About Gluta Master
We are the only authorized store for 5D Gluta brand on Selling.com, guaranteeing authentic products and no counterfeit.